Self-ordering kiosks are becoming increasingly popular in restaurants, retail, and other businesses. They allow customers to place orders, pay for goods/services, and access information independently
1. Display
- Size: Ranging from tabletop models of 10.1 inches to large, free-standing units of 32 inches or more.
- Touchscreen Type: Capacitive touchscreens are common for their responsiveness and durability.
- Resolution and Quality: High-definition (HD) or Full HD resolution for clear and appealing menu displays and graphics.
- Viewing Distance: Optimal viewing distance can range from 0.5 to 15 meters, depending on the kiosk size and placement.
2. Hardware and performance
- Processor: Options include Intel Celeron, Intel i3, or high-performance RK3288 chips (quad-core ARM Cortex-A17).
- Operating System: Android and Windows are common choices, with some kiosks offering both as options.
- Memory and Storage: RAM typically ranges from 4GB to 8GB, while storage can be 32GB to 500GB SSD or HDD.
- Connectivity: Ethernet and Wi-Fi are standard for network connectivity, with USB ports also available for peripherals.
- Power: Typically requires standard AC voltage (e.g., 220V). Power backup options might be available.
3. Peripherals and features
- Payment Module: Essential for accepting various payment methods, including UPI, debit/credit cards (with EMV chip, magstripe, and contactless options), mobile wallets, and QR code scanning.
- Printer: Integrated thermal printers are common for issuing receipts or tickets.
- Scanner: Barcode scanners (1D/2D) are helpful for scanning loyalty cards, product SKUs, or mobile QR codes.
- Camera: May be integrated for applications like document scanning or user identification.
- User Interface (UI) and Customization: Customizable software for branding, menu display, promotions, upselling, and language options.
- Integration: Seamless integration with existing POS systems, inventory management, and CRM is crucial for efficient operations.
- Accessibility: Features like adjustable displays, high-contrast text, and screen readers enhance usability for individuals with disabilities.